Their customer service is truly remarkable > the rental car was waiting for me when I got there and when I realized that I wanted to upgrade to a larger car they immediately called the rental company to expedite this request and it was delivered within 15 minutes! Skillcraft was amazing with their communication, both by phone and by email. They finished the work on my car two days earlier than estimated and contacted me right away. The work done on my car was perfection! I would highly recommend them to anyone > they are all top notch professionals !!