We were very upset when the salesman left. Apparently comfort only likes to do windows if you are replacing 4 or more. Something they could have told us when we called. Basically he told us it wasn't cost efficient to come and do one window. That was policy and he couldn't change that. A window he quoted us to be over 1000 dollars. But if we decided to do anymore to give him a call. We have two more picture windows we planned to have done in the future. We won't be calling comfort. I will say another local company who designs windows and put in our biggest picture window, cost less and they came back over and over until that window meet our standards. We will most likely be going back there. And after I read other reviews may be that is the way to go. The commercials are deceiving.