Business Description:
We service & repair all European Vehicles including BMW, Mercedes, Audi, VW (Volkswagen), Volvo, Porsche & Land Rover in West Edmonton & South Edmonton.
Categories
auto repair & service
Sandy Lane Automotive Services Ltd.
8105 Argyll Rd NW, Edmonton, AB T6C 4B2, Canada
(780) 469-0075

Service

Total Experience

Will Recommend

Robin L.

Edmonton, AB

Sandy Lane Automotive Services Ltd.

Oil Change recommendation

I recently had my Mini Cooper S serviced at the South Side location. I was recommended by a friend and colleague, the experience has left me disappointed. The service advisor went on to recommend I return for another Oil change in 5000K , the sticker agreed and had a return date in May of 2018. This recommendation goes against all manufacturer recommendations for both Mini and my BMW's both of which have on board monitoring systems. The advisor went on to say he has seen many engines wrecked b the extended intervals recommended by the manufacturers. Given the + 30 years in advances in Oil technology and need for environmental stewardship, their recommendations are fear mongering and disappointing for a service company that website promises honesty and good service.

On top of this the mechanic forgot to reset the oil reminder and I had to return to have this done. They also changed an additional 4 $ for "fluid top-up" although they did not specify which fluid needed top up nor was this service requested by myself.

I was hoping for a shop that had my interests and the environments in mind rather than another that wanted to pad there pockets with weak recommendations.