It was a pleasant experience.
The owner, Sam, is the ultimate in professionalism. He showed up on time with window samples, photos of his past work and references. He took measurements and provided us with a written quote the next day. His prices were considerably less than the other quotes we'd received. The windows were installed on time by his capable and experienced crew. Our new windows qualified for a PUD rebate and Sam handled all the paper work. We couldn't have been more pleased.