I had purchased a refrigerator from Home Depot, and was not satisfied with their subs who delivered the refrigerator, as they said they couldn’t get iit n my kitchen. I called Bray and Scarff and spoke with Paul, and I felt like I fell into caring hands. After my debacle with Home a Depot, Paul matched the sale price and walked me through every step. When the delivery guys came, they are not a sub and they do work for Bray and Scarff and they got the refrigerator in without having to take the doors off and saved me that fee! I not only will continue to use Bray and Scarff, but I will also recommend to anyone who wants a hassle free, professional appliance shopping experience.