When we shopped for a furnace Mike Fore came to our house, explained options and gave competitive prices for all options. After we signed the contract everything went according to the plan Mike laid out. We were called to confirm the time and the installers were at our house at the promised time. the installers, Jordan and Corey, were efficient and kept our home clean. The entire installation took less than 4 hours. They answered all of our questions and were friendly.