A++ Service
I purchased a carpet from Empire Today and after only a year+, the carpet got "waves" in every room. I called Empire and they could only send someone to fix it in two weeks. I found Premium Carpet Repair & Cleaning online and gave them a call. Erin was very... Read More
Super hard worker and very honest.
Rob did an amazing job stretching and fixing our poorly installed carpets! From the moment he arrived (and gave us a very affordable estimate), he worked so hard--making our 6 year old carpets look better than new! He was very pleasant to work with. I will... Read More
Couldn't ask for more.!
We agree with all the other glowing reviews. Rob was knowledgeable, polite, and prompt. His pricing was reasonable, and the results were excellent. We would gladly recommend him. Read More
Emergency repairs done within hours of contact!!!
I contacted Rob mid day today when I found myself in a position of having a cancellation from another carpet repair group after an appointment that was set 2 weeks ago. I responded to Rob's posting on craigslist, literally within minutes he replied and within 3... Read More
Very Disappointed
I called and had an appointment scheduled. The person was a no call no show. That is terrible customer service! I would never call this place again! Read More
Blown away - will definitely hire again
Rob did a PHENOMENAL job on our carpet stretching & cleaning job. Our carpets were SO dirty and had so many ripples in them. He made them look like NEW, was so easy to work with and communicate with, and was extremely fast and professional. He cleaned and stretched... Read More
Delighted with Premier Carpet!
Our experience with Premier Carpet was exceptional! Rob was easy to work with, giving us a quote over the phone (which was exactly what he charged), scheduling us in a timely manner, communicating about his arrival time, and doing a terrific job cleaning the... Read More
My carpet is over 20 yrs old & needed stretching & cleaning & bt the time Rob had finished. My carpet look brand new .No kidding bye bye Stanley steamers ,
My carpet is over 20 yrs old & needed stretching & cleaning & bt the time Rob was done no kidding my carpet looked brand new ..Rob ws knowledgeable abt hs profession & hs prices reasonable .Bye Bye Stanley steamers . Read More
Outstanding service at a very reasonable price - highly recommend
The owner did an excellent job at a very reasonable price. He not only cleaned our carpets better than expected but he also fixed some difficult problems such as stretching the carpets when they were already custom fit around doorways and stairs. He did a great... Read More
Excellent Service!
I just had Premium Carpet Repair & Cleaning out today to stretch some bad rolls/folds in my carpet in several rooms. I had let the problem go for so long, I didn't think that it could actually be repaired. I was VERY surprised to see that the carpet showed no... Read More
Great Job on my rugs
Called Rob, he gave me a price over the phone to have my rugs stretched. He was able to come over to the job within days of my call. The job he did was awesome. My rugs look great again. Read More
Pet Damage
Rob called to let me know he was on his way and was right on time. He was friendly and did a great job fixing our carpet. Thanks to him it does not even look like any damage was ever there. Thank you so much Rob! Read More
Wow- Rob did a great job! Highly recommend Premium Carpet Repair and Cleaning!
I contacted Rob last week. He provided an estimate over the phone and scheduled service within a week. The carpet in the master has been repeatedly bubbling since installation a couple years ago. It hasn’t looked this good since! Rob took care of furniture that... Read More
Stretching and cleaning
Rob was able to stretch and clean my 15 year old bedroom carpet and make it look brand new. He was punctual, friendly, and professional. Scheduling was also very easy. Overall a very positive experience. Read More
Excellent work!
Rob did excellent work from start to finish. From the outset, very prompt in responding with an estimate and getting appoint within 2 days...and even was able to show up a bit early. Was professional, courteous and above all, did excellent work and even taking care... Read More
Carpet Repair
100% satisfied!!! My dog ripped up my brand new carpet in front of my door way!! Rob came out and fixed the giant whole in my carpet. You can’t even tell where the whole was now....Thank you so much!!! Read More
Extremely Good Service and Value
I am very pleased with Premium Carpet Repair. Rob returned my call promptly. He arrived on time, was courteous, professional, and worked hard. He also was flexible, allowing me to decide how much I wanted him to do, and pricing accordingly. Our carpeting looks... Read More
Quick, courteous and excellent work
Rob is a straight shooter and will tell you when your carpet is beyond repair. He was awesomely quick at stretching our rippled living room carpet and it looks good as new now. Absolutely A+++ service! Read More
Best service experience EVER!!!!
Rob came and cleaned our carpet that had not been touched in years. Kids had stained it, had pop tarts stuck in it as well as traffic dirt. Without hesitation, he got to work. A short time later, our carpet was the cleaner than I had ever seen it. The carpet... Read More
Excellent job!!!
We just had 4 rooms of carpeting, 2 hallways and stairs stretched and cleaned by Rob. The carpet is 14 years old and looks brand new. Rob was even able to get out rust stains which I didn't think was possible. We are so happy with the excellent job Rob did and would... Read More
