A++ Service
I purchased a carpet from Empire Today and after only a year+, the carpet got "waves" in every room. I called Empire and they could only send someone to fix it in two weeks. I found Premium Carpet Repair & Cleaning online and gave them a call. Erin was very... Read More
Super hard worker and very honest.
Rob did an amazing job stretching and fixing our poorly installed carpets! From the moment he arrived (and gave us a very affordable estimate), he worked so hard--making our 6 year old carpets look better than new! He was very pleasant to work with. I will... Read More
Couldn't ask for more.!
We agree with all the other glowing reviews. Rob was knowledgeable, polite, and prompt. His pricing was reasonable, and the results were excellent. We would gladly recommend him. Read More
Emergency repairs done within hours of contact!!!
I contacted Rob mid day today when I found myself in a position of having a cancellation from another carpet repair group after an appointment that was set 2 weeks ago. I responded to Rob's posting on craigslist, literally within minutes he replied and within 3... Read More
Wow! Cleaning and repair
Rob just left our home after stretching and cleaning our living room carpet as well as our family room. The results are SPECTACULAR!!! He is friendly , clean and very professional. We have used other cleaners and what he did for our carpets was beyond fabulous!!! Read More
Highest rating
Prompt, respectful, knowledgeable, efficient, cleaned everything up, what more can one ask? Very happy with results, very happy with service. Will recommend to my family and friends. Read More
EXCELLENT SERVICE
A++ Professional and quick. They called and said they could come earlier, carpet looks even better than the other cleaners I used to use. Highly recommend. Read More
PLEASED WITH THE JOB.
I googled carpet repair svs. and zeroed in on Premium Carpet Repair & Cleaning. Rob was very pleasant, explained the process and quoted the fee. He followed up with a text about the delay he had in traffic which proved to me that he was reliable and punctual. He... Read More
Had numerous bumps in my upstairs carpet Rob made them disappear
Awesome, reasonably price , great service! Would recommend 100 % Read More
Professional Service
Excellent in communication, timeliness, attention to delivering on promised services. Pleasant owner and assistant. Definitely would engage them again for carpet stretching. Exceed d my expectations. Read More
Fair price, great job
Rob and Erin arrived 10 minutes early and immediately got to work. They did a great job stretching the carpet in five different areas and cleaned the entire house in three hours. I would most definitely use them again and highly recommend their service. Read More
Great Job!
Rob did a wonderful job repairing my mom's bedroom rug due to a poor installation. He arrived on time, which always means a lot, as well. Both he and Ruth were professional, personable, and worked very efficiently together. I found Rob to be very reasonable, and... Read More
Great job!!!!
Best service I ever had carpet looks amazing !! Read More
EXCELLENT ++
I called him in an emergency afyer my furry friend tore my carpet in my brand new house, he replied immediately and fit me in that day. I was astonished at the way the carpet looked after. Not only was he flexible that day but he gave me recommendations on where to... Read More
Excellent service to repair water damage!
I had water damage in my basement after the water tank failed. I tried to save some money and pulled the entire carpet out to dry the padding and the carpet. I was so happy to discovered that it dried very well, only to discover that I couldn't put the carpet pack... Read More
On time, courteous, & competant
From the initial professional contact, I could not have been happier with the repair experience. Rob and Erin arrived on time, quickly assessed the job, gave a fair estimate of cost, and immediately got to work to efficiently remediate the problem. I was amazed at... Read More
Excellent Service Professional Staff - Very Happy Customer
Rob & Erin are friendly, professional and did an excellent job repairing a large ripple, a smaller threshold ripple and a threshold that needed to be stretched. They were on time (early actually) and I could not be happier with the service and the results. I will... Read More
Better Than We Ever Expected!
Rob & Erin have done 3 jobs for us in the last 2 months. One in our home and 2 in our rental properties. They all involved repairs and cleaning. The last property was especially challenging and we doubted the berber carpet could be saved. Rob worked his magic and... Read More
Excellent Service
A great experience from beginning to end. Both Erin and Rob are highly professional. They arrived on time, did an excelellent job stretching my carpet and all for a very reasonable price. I highly recommend them. Read More
5 stars!!!
Great service!! Very polite on the phone, came right on time. Job was done perfectly! Can't ask for anymore than that!!! Read More
