It was a little difficult to make contact initially, as they came to me as a referral from another person who did some work on the same vehicle...Once we connected, and Muriel came out and did the work, she was great!! This vehicle is a conversion van who originally had the stripping decals on it, however it lived in AZ and wasn't garaged, so the decals were all peeling off, those of which weren't baked on.... I had Taylor Hoff remove the decals and he suggested I contact Chris to buff it out.....Muriel did a great job, and the van looks like it is brand new, and the price was more than reasonable.... Thanks a bunch!!