Chris's Salesmanship Was Great, But They Need To Focus on Details
Indepth Detailing has some friendly staff at this location. This was my first time using them. I found them just by calling around and when I reached them it was Chris who answered. He is a good salesman, and he was friendly. I took in my Geo Tracker to be cleaned. The service turned up a little bit short. I wanted to have my vents cleaned and for them to clean the dirt on the hard plastic parts of the car. The woman who was writing up my work order did not seem to listen to me. She mentioned shampooing and I said I did not want that, but she insisted that it needed to be done. When they were done there were a lot of spots that they missed. They focused more on the carpeting and that was not what I was worried about. I felt like they focused on what they wanted to do rather than what I asked them to do. I don't know if perhaps the other technician would have actually listened to what I wanted and done a better job, but I certainly feel that they need employees that take the time to listen to what a customer is asking for and get that accomplished. The pricing was a bit high especially for not getting what I wanted to get done. Based on this experience I do not think I would recommend Indepth Detailing.