Midtown Tire

Business Description:

Categories

tires & wheel alignment
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Todd's Review

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Dallas, GA

Midtown Tire

front end alignment

Took my truck in for the alignment, was told i need 345.00 dollars in work before the alignment could be done. said I need to wait, when i went to get my truck i had to pay the 69.00 alignment charge, for something i was told couldnt be done. my first and last visit.

comments

I just want to apologize for your recent experience ant our service facility. It sounds like we did not do a good job of communicating what was done to your vehicle and what additional work was recommended. We did recommend camber/caster bushings because there is no physical adjustments for those measurements. After the installation of those parts, we can make adjustments so those measurements can be within your vehicle's recommended tolerances.

We did make toe adjustments to promote eve tire wear. The alignment printout that was handed to you will show before and after readings to confirm the toe adjustment that we made. I again apologize that this was not clearly communicated to you. We did all we could with out the additional camber/caster bushings.

Please feel free to contact me if you have any further questions,

Sincerely, Thomas Hong
Vice President Midtown Tire (404)874-1112

Midtown Tire commented on 04/29/2013