My house burned down recently and I needed a new mattress fast. Somebody told me that Churchill & Smith did good mattresses, so I walked in there and talked to a guy who helped me figure out what I wanted. They delivered a day or two later, put it up for me, and that was that. It's working out well for me. It was expensive, but I think it was worth it because it's a very good mattress. I would go back again. It was very efficient and the guy was really nice.