Business Description:
Established in 1994 in Olympia, Washington, we are a plumbing service and repair company dedicated to professionalism and quality in the plumbing trade.
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Categories
plumbers & sewer repair
Brooks Plumbing Co.
4250 Martin Way E Ste. 105, Olympia, WA 98516, USA
(360) 956-7220

Professionalism

Availability

Total Experience

James J.

Olympia, WA

Brooks Plumbing Co.

High Prices, But They Did Get The Problem Fixed

We recently had a water leak underneath our house and our usual plumber was busy working on a big project. He gave us some recommendations, and Brooks Plumbing Co. was the only one that had people available to help out. We were leaving town not too long after, so we needed someone to come out as fast as possible. The plumber who came out had originally guessed it was an issue with a leaking hot water heater. I knew it wasn't it though because it's gas, and there was no evidence near the tank to show it was causing the leak. He finally diagnosed the issue, which dealt with a tube from our ice machine which ran under the house. He was nice in trying to avoid going under the house, as that would've added an extra amount to the cost, but there was no way to avoid it. The biggest complaint we have is that my husband and I have health issues, yet he didn't screen before cutting the drywall, he didn't offer to move the refrigerator back after moving and didn't close or lock up the crawlspace door, which we thankfully noticed before leaving town. Other than that, he was a pleasant guy who did get the issue fixed. Their prices were high though, and if we ever need another plumbing company in the future, we'll shop around first.