I have used Brooks Plumbing Co. three or four times over the years. I have an older house - fifty years old - and I inherited a plumbing problem along with the house when I purchased it. Clogged lines have been an ongoing problem ever since I bought the house, and the lines have had to be cleared over and over and over again. The last two times they came out to clear the line, it was during a five-month period. Bruce, one of the techs who has responded, is very personable and professional, and I really like him. When he was here this last time, he said that there was something else going on with the line because it shouldn't continue to back up over and over in such a short time frame. They didn't have the equipment needed to handle the job so he referred me to another company. That company was able to put a camera down the line, and I now know exactly what is going on and how to fix it. Even though Brooks Plumbing Co. didn't have the equipment or expertise to figure out exactly what my problem was, I really appreciate them letting me know they couldn't handle it and referring me to somebody who can!