It has been a couple years since I have used Spencer's Santa Barbara Mattress. However, I ordered at least five different mattresses from them and one thing I can say about the company is they are very helpful. No matter what you're looking for in a mattress, they will go that extra mile to locate it for you. They were able to make my shopping experience convenient. I would go to their store, make a purchase, then was able to have the mattress delivered. The mattresses are very pricey, sometimes in the high thousands. The cost is very reasonable for the quality they deliver. The only products I was not so satisfied with were the latex ones which don't seem to work properly.