Kristin is a wonderful instructor! My very strong-willed 3-year-old twins have given her a run for her money, but Kristin didn't shy away and has worked very hard trying different methods to help break down the barriers and get them swimming. She even took it upon herself to buy new water toys specifically designed to help achieve certain goals in a way that would be fun for my kids. She took the time to educate us parents the reasons for certain movements and maneuvers and gave us ideas of things to practice at home between lessons. She was also very responsive and flexible with scheduling. We made great progress and had a very good experience with her.