Everything was great, it was our first time using Sunsational Swim School but we have had experiences with other swim schools in the area. I looked them up online and saw the many positive reviews so I decided to give them a call. They have comparable prices to other swim schools in the area but I like their facility much more. Very friendly and knowledgeable instructors who employ tactics that work wonders. My youngest grandson is no longer afraid of the water! Great customer service, we would highly recommend them.