This is not our first time using Clearwater Systems Meadville, PA. We have their system and we continue services with them to get the filters. We went into their shop recently, in fact, to get more filters. The staff is always pleasant and easy to work with. If we have had any questions we are able to call in and ask the questions without feeling rushed. They take the time to answer our questions and their staff is friendly and knowledgeable. We will continue to use Clearwater Systems Meadville, PA.