Business Description:
Clearwater System is a leading provider of specialized whole-house or point-of-use water treatment equipment. We are here to help with all of your water needs!
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Categories
Water Filtration
Clearwater Systems Meadville, PA
15454 Conneaut Lake Rd, Meadville, PA 16335, USA
(814) 333-1212

Service

Total Experience

Will Recommend

Victor P.

Meadville, PA

Clearwater Systems Meadville, PA

Good Quality Product & Service, Glad They Are Looking Into Communication

Clearwater Systems Meadville, PA did a good job for me. This was my first time using them. I heard about them from people talking about their services. They installed a soft water system for me. Donnie came out for the installation. He was prompt, polite and professional. He took the time to explain the unit and features and answered my questions. Their pricing was fair and he was respectful of my home. However, shortly after the installation, I noted that I was having to use way too much salt. When Donnie left he gave me his card and wrote down the extension to call. When I noted I was using too much salt I tried calling the number he left for me. The message did say Clearwater but I never got a reply. I called over four times. I finally got an answer one day when calling and reached Linda. When she asked what number and extension I had she said the extension Donnie gave me was one they no longer use which is why I did not reach them or get a reply. That part of this whole situation was not a great experience, but they did finally come out and get it fixed. Turns out that a size five disc was installed and I needed a size three disc and a setting to be changed. Once that was corrected everything is working great now. Other than the bad communication glitch everything went well. If you are considering getting a water softener that is quality product and knowledgeable installers then call Clearwater Systems Meadville, PA.