How to I begin..It started with the salesman, initially I had decided to go with another company but the saleman got me rethink my situation and I am glad I did because after the job was done I saved close to 1000.00 dollars on this install. Addarios is very easy to communicate with, responded in a timely manner and provided me with all the details that I need it to make my decision to go with them a lot easier. On the day of the install they arrived on time and of the bat I knew I had a good crew. I initially had a place in mind where I wanted the ac mounted but was persuaded by the installer to mount it a "Better Spot" in order for the system to do a better job. The installation in the house was fast and efficient I think they had the unit mounted in 20 minutes. My son was home with me that day ( 2 year old ) and they were how shoudl I say this" kid Friendly" which is always a plus. At one point during the install I had taken my son to his room so he could take a nap and I actually heard them whispering becaus ethey knew he was sleeping!! I was very impressed with their work and they had it done in the estimated time I was given. The driver forgot to put one piece of molding and I thought it would take them a week to come back to fix it but they showed up the next day I was nto even aware that they came back that quickly to make sure the job was done correctly... Would I recomend them yes? Would I consider them again if I need work done? Absolutely... you have any qestions feel free to email me at acase32075@yahoo.com