I’ve had them for about a year and can’t say enough about them! Customer service is top notch, live person every time, never experienced any issues with down time, Email response is almost instantaneous (usually w/in 1 hr.), you can keep your existing number or get your own toll free or local number, there are ZERO STARTUP FEES!!, there’s UNLIMITED storage for your faxes, you can send/receive faxes from any device or location, FREE trials on all plans before buying,.......... I could go on and on about SRFAX. They are PROFESSIONAL, Courteous, friendly, and actually enjoy having your business, at least that’s how they seemed to me when contacted Customer Service. I LOVE ❤️ this fax service!! I will never go back to anyone else!!!