I employee that did the quote was the same person that installed water heater. He was very pleasant, professional and knew his job. The business even assisted me and getting the permit by dropping off the check to the Building Department to save me a trip. I have nothing but positive comments about the business. If I had to say anything negative it would be that the employee smelled like cigerette smoke really bad both times he came to the residence, however, he was never seen smoking on or off the job. Good work, would definitely recommend business.