When I discovered that my shower was leaking into my bedroom, I called Mr. Rooter. I needed someone quick. Rich was out to my house right away. He was very polite and professional. He described each step of the proccess, from the invsetigation to the diagnosis to the final repair. He stayed late into the evening to finish the job to ensure that we would have as little inconvience as possible. He was neat and took care of our problem. I would highly recommend Mr. Rooter for all your plumbing needs.