I needed an emergency repair at 6:30pm, after dialing 3 other numbers of so called 24/7 plumbers just to find myself talking to answering machines, then I found Mr Rooter, The phone operator was very polite, understood my problem immediately and within the hour they sent Brian, a courteous and knowledgeable professional who fixed the problem quickly and efficiently. This company knows what customer service is all about.
Based on my experience I recommend Mr. Rooter with no reservation whatsoever.