I called Mr. Rooter when I could not get a hold of my landlord, they were the only service that would come to my home. When the plumber arrived, Eddie Buccelli, he was friendly and when I explained to him the problem, he knew exactly what the problem was. He showed me what the blockage was and even showed me on the camera what the problems were when I asked him if he would. After he was finished with the job, he cleaned up after himself and as I had requested noted on the receipt what the problems were for my landlord. Eddie did a wonderful job!! I will definitely be calling Mr. Rooter again with any plumbing problems that I have. Thank you Eddie for a great job!!!