I am the type of guy that takes my car to the dealership in this case Toyota in Warrenton. I am also the guy that says I don't care about cost what I care about is lost time. If my car needs anything just do it! Well Toyota missed quite a number of things and my wife has raved about how well Waterloo handles the service on her Porshe. I decided to give Waterloo a try and boy I was glad I did. I relayed my concerns to the staff, they listened and did everything they said they would.