I called on a Monday on the way home from work after hearing grinding noises when braking, and was put in que for the first appointment the next morning. My brakes were good, just a little surface rust causing the noise. I was fully prepared to pay for new brakes. I trust them not to perform service that isn’t needed. I have taken my car to Waterloo Motors for years, always honest and reliable, I know the work is done right and can always get an appointment when needed. They have my loyalty!