I've been using Mr. Handyman's service for about six years and as long as a really qualified person comes out I have no problems and the work has been excellent. I've been very satisfied. In the last three years, however, I've had a not so qualified person come out twice and each time I've had to have them come back out a second time and finish the work. The company did cover the cost, but I don't appreciate having to call twice. I like it done right the first time. Their prices are competitive to a little higher, but depending on who comes out it can be well worth it. One person completed 5 small jobs in 55 minutes and was just amazing. They do all kinds of work, too. I've had them re-plane doors. They'll fix a lazy Susan, even little things like that. There was a problem with an awning outside my house, they took care of that. Lately, though, I've just gotten a couple technicians who seem to be lacking some skills. I had somebody come out this past January and the work he did fell apart within 8 weeks.

What really happened was that the first person had done some work on my dryer that involved attaching the dryer hose. At first it seemed like it was working. I hadn't smelled anything in my basement, and then 8 weeks later I realized that there was dryer lint all over the basement floor and I noticed that the dryer hose had just been taped on, which is something I could do myself, instead of being screwed or mounted more permanently. Like I said, the company sent someone else out 2 weeks ago and he did a great job. The company covered the cost of the second visit, so it didn't cost me anything other than my time.