I've used Milton Frank Plumbing sporadically for about ten years and initially found them through a phone book. There was a smell in our shower and Milton Frank Plumbing came in to check the problem. They checked the drain pan to make sure it wasn't leaking. The young man that came to check out the problem seemed very thorough. He tried different things and called his supervisor to get his opinion. The supervisor came out and they seemed to thoroughly take care of the problem. The technician was prompt and thorough. It was a very pleasant experience. I would continue to use them based on this one experience!