I have been using Milton Frank Plumbing & Cooling for about 15 years now, and overall, I would recommend this company to other people. I have used the company for many projects, such as replacing water heaters and doing work on faucets. I think that the prices for their service are much higher than that of their competitors. There are some technicians who are very knowledgeable, and there are others who are not. However, I would say that their customer service is excellent. When I call the company, the people who answer are very good and polite.