We had a very good experience with Video City. This was my first time using them and I'm going to recommend them. I didn't know the procedure to get our dish network working in our mobile home and they fixed my problem. They did everything! They're very knowledgeable and were able to answer all my questions. We took our mobile home to them and they programmed the entire system for me. Now it works great. They were very clear, professional, friendly and polite. They solved my problem.