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Cleaned up after roofers!
Video City came and cleaned up equipment that the roofers had left hanging dangerously from old wiring. They explained it to me over the phone and texted photos to show me what was needed. Extremely knowledgeable and professional folks! They have my business forever.
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Excellent service!
Ray and Allison really helped me out. I highly recommend both of them. Allison takes really good care of you and Ray is an excellent installer and very respectful!
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Fast, responsible, and wonderfully communicated response
Steve did amazing job communication and coordinating the immediate service we needed. We picked up a new Motorcoach from Motorhome Specialist RV in Alvarado TX and need our Dish receiver installed and the existing Satellite Dish updated to receive DISH services. ...
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Excellent all the way around!!!
They are knowledgeable, helpful and affordable as well as professional. Will only let them work on my Motor Home.
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Quick and competent
Direct TV service went as planned, would reccomend.
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Know their stuff
If you are looking for a great installation on an RV, these are your folks. There are not a lot of folks that have their expertise. If you live in the DFW area, don't waste your time with dealers or Going through Direct TV. Call Video City.
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Real Good Work - Quick and Efficient
I think Video City - DISH Network Dealer did a real good job for me! The worker got everything done in a reasonable amount of time and was very detail-oriented with the project. He did an installation for my motor home and everything turned out real good! They were...
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Good Experience
They delivered equipment and coordinated with a mobile trucking company in California, while I'm in Texas. They coordinated everything, no hassle.
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Satellite installation in my RV
I purchased a new RV and needed the Direct TV equipment installed. Direct TV sent four technicians and all four said they no longer install equipment in RV's.
Each time I called Direct TV they had on record the installation was in an RV.
I finally contacted...
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They are wonderful.
Video City - DISH Network Dealer are wonderful.
They were very friendly and they really care about us and we are here every year in Texas and we just had them set up our Directv portable and it is very nice. If we ever have trouble, I sit down and call them and...
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Great Customer Service, Problem with Feedback though
I like the guy that Video City sent out. He was very knowledgeable and articulate. He really worked hard and took his time. I do have a new problem that came up, however. I have a DVD/CD player and the problem is, when he went through it, he showed us how to get to...
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Installation good, But.
Installation went good. Did not know that when we left the dealership that we would get no signal at all on the system in the campground with our RV. Was not aware that no signal goes thru even small trees. So after dealing with Direct TV about this problem,...
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Excellent
This was such a easy and quick transaction it made switching satellite company's easy. Went to showroom and played with a hopper. Hate dealing on the phone. In person, questions answered. Felt confident for video city to do what they said and they did not...
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Excellent service
Got a great price for installating Dish TV. Professional and excellent service installation. Would certainly recommend Video City.
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Polite and punctual
This was our first time working with Video City, they did some TV wiring for us. They were very punctual, and came when they said they would be there. They were very careful to be clean about everything. They had to do some drilling to fit some things, and they even...
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Very good experience!
We had a very good experience with Video City. This was my first time using them and I'm going to recommend them. I didn't know the procedure to get our dish network working in our mobile home and they fixed my problem. They did everything! They're very...
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Very Helpful.
The folks from Video City have been very polite, professional, and accessible. We have been camping with the equipment they provided us in a heavily wooded area and had a couple of issues with reception. They answered all our questions, and made sure we had their...
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Excellent
Chris did an professional and outstanding job. He explained how everything work. Highly recommend this company.
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Excellent Service
Video City put in a satellite dish for us. We have a brand new motor home, and our dealer recommended them. They did a fine job and explained everything to us. They were fair. They told us they would be here on Monday, but they came on a Tuesday because they were...
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Perfect experience.
I've been using Video City's satellite service for less than a week, but so far it's been perfect. They came out, installed a satellite receiver I picked up through the dealership, and haven't had any problems.
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