Mitch was an excellent salesman. He was very knowledgable and honest. He guided us well through the process. Dave and another service tech were excellent. They worked hard to fix any issue we noticed on delivery. They were "can do" all the way! After research we opted out of the lifetime warranty. One glitch was the 5th wheel had a full sleeper couch instead of the theater seating we ordered. The GM resolved this issue fast. Winnebego will ship and install our theater seating very soon and even out of out of state free of charge. We purchased the mini plus29RLTS model which is perfect for a couple. The price was also very competitive! They even through in several free options when our RV we wanted wouldn't be built fast enough for us! Very pleased!