I spoke with John Saunderson (Manager, North Edmonton) on the phone to get some information and subsequently booked an appointment. John was very helpful, answered all my questions, and made a point of telling me not to get a particular service done if he didn't think it was warranted. On the day of my appointment, I was greeted by a man in a smiley-face toque; I knew I was in a good place.
When I picked up my car, I was asked to inspect it before I paid for the interior cleaning I had requested. The job was done with care and very thoroughly. I thought the price was very fair for all the work Ming did. The 10 off coupon for my next service (whatever it might be) was a pleasant surprise. I plan on returning to Ming whenever I require such services, and I will most definitely recommend Ming to others.