I brought in my 2011 BMW with a few scratches and a dent. The first estimator was very optimistic about how much of the damage he could correct. On the day I brought the vehicle in, the person who received the vehicle was less optimistic about what they could do re: the scratches and dent. I also requested a protective film be put on the bumper. When I picked up my vehicle the scratches had been filled in quite well and the shine was great! They told me however they could do nothing for the dent. I can see someone attempted to push it out unsuccessfully however they implied they hadn't touched it. They also took 10% off the quoted amount. It has been a few weeks and the protective film is peeling away from one corner of the bumper. Overall I would use Ming to get a great power polish shine. Don't look for miracles if you have scratches or dents.... those are still for the auto body shop.