I made my appointment for a Monday because I live an hour and half away from Edmonton. I was told I could pick it up the same day at 4 o'clock. I took the day off work to bring it in but when I did I was told I could not pick it up the same day but on Wednesday the same week. So I left the vehicle and had my parents pick me up and lend me their vehicle to drive back to drayton valley until I pick it up on the weekend. My father picked up my vehicle on Wednesday for for me but I was not able to see it until the weekend. Once I was able to inspect it after being at the detail shop I was very in impressed from the job they did. The carpet was still dirty, water and dirt marks still in the seats and body moulding plus where the seats can be lifted up, they weren't even touched. All I can say is, for a company with high expectations I sure got poor service. I am very very disappointed and surely will not take any of my four vehicles there again.