I had read and heard a little about Ming and dent removal and decided to give them a shot in removing a dent found in a vehicle just purchased. I was told it was in best effort due to the size, which I was fine with. When going to pick it up, I noticed that it wasn't perfect but much improved and the glue was essentially gone. The tech refused to let me pay him anything as he did not remove the dent completely and "he" was unsatisfied. I was extremely surprised. It is wonderful to find a company that will stand behind their work to this extent.