Quick, Professional, pleasant, exceed expectations.
So you are having your carpets cleaned! You check around, make a decision based on your personal expectations and pull the trigger, right. That is what we did and we had the satisfaction of meeting two very pleasant young men, who without fuss greeted us courteously, and set about fulfilling their allotted task which they did completely plus a little more that they did through curtesy i.e. Vacuuming a bedroom carpet., without comment.
Arrives on time, did what they said they would do, no fuss, left quietly. We will call these gentlemen again.