No problems, no complaints.
I used Heirloom Oriental Rug Cleaning once several years ago and once again now. They did exactly what they said they would. They came out to the house, picked up the carpet, and delivered it in a timely fashion. The carpet is clean. I had no problems and have no complaints. If you have a valuable carpet you need to get cleaned, feel very comfortable using Heirloom Carpets. I highly recommend them.