I have two Oriental rugs and a custom rug that I asked Heirloom Oriental Rug Cleaning to clean for me. They did a wonderful job. They picked the rugs up, and then delivered them back when finished. The job was timely done. I was impressed by their employees' willingness to move furniture, and then position the rugs back where they were. They were willing to stay and do whatever I asked to make sure I was satisfied. And, I was!