Heirloom Oriental Rug Cleaning was outstanding! The technicians came out to my home and picked up four Oriental rugs and took them back to their warehouse to clean them. When they returned them they took their time putting the rugs back in place. I did not have to do anything at all. They really took good care of me and made me feel very comfortable with them coming into my home. I did not have any problems whatsoever in using Heirloom Oriental Rug Cleaning. I would definitely give them a call again and would highly recommend them to anyone. The technicians were such nice people. They were very responsible and gave me good advice on the proper care of my rugs. This being my first time using them it wound up being a very positive experience.