I had an excellent experience with Heirloom Oriental Rug Cleaning. They washed two rugs for me and I was very happy with the results that I got from their work. The staff was very professional and friendly. I didn't have any issues trying to get them to come out to do the work and I found them easy to work with. This was my first time using them and based on the experience, I would recommend them to other people and I would continue to use them. They did a great job.