Business Description:
Categories
appliance store
Bray & Scarff
Yorktowne Plaza Shopping Center, 10015 York Road, Cockeysville, MD 21030, USA
(410) 560-2499

Service

Total Experience

Will Recommend

Chantie C.

Cockeysville , MD

Bray & Scarff

Dave Seldin did a nice job with explaining the appliances we were purchasing. Very helpful with the many delivery date changes. The installers however scratched our brand new cabinets two total and didn't install the range hood very well. I understand things happen and really no big deal at all. What bothered us is the fact they didn't even tell us they damaged our cabinets.

Same as above

comments

Dear Mrs. C.,
My name is Josh Landers and I am the general manager of the Timonium branch for Bray and Scarff. Thanks for your comments regarding your new appliance purchase and installation. I am sorry that things did not go as you expected however, I would like to work very hard to resolve any issues outstanding for you and your husband. Would you mind sending me your telephone # via email so we can speak directly and work to a resolve? My email address is jlanders@brayandscarff.net and I very much look forward to hearing from you so we can exceed your expectations!

Regards,
Josh Landers

Bray & Scarff commented on 06/12/2014