Huntsville Chem-Dry Carpet Cleaning

Business Description:

Professional Chem-Dry carpet cleaner, upholstery, tile and oriental rug cleaning company serving Huntsville and all of Madison County Al. Top reviewed service.

Categories

carpet & upholstery cleaning
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Sonia's Review

Service

Total Experience

Will Recommend

Huntsville, AL

Huntsville Chem-Dry Carpet Cleaning

Cost of Services

The price was not the price that was quoted. The price the guy charged was much higher and he said it was the regular price. I guess it doesn't really matter much at this point the check has been paid. It is a bit unfair to quote one price and then charge a higher price once you get to the job location. So, is it price gouging? or Opportunism?

comments

Sonia,

I'm so sorry that the price was different then we spoke about it on the phone. My notes list that you were getting a couch, loveseat and chair cleaned. On the phone, I would estimate a standard 7' sofa and loveseat to be $180. Chairs are harder because they are so varied in size. I typically estimate $35-50. There were two chairs being cleaned that day not just the one that I thought you were doing. You then have the tax for all of the cleaning. I apologize for the confusion. Thank you for bringing this to my attention. I will make sure to double check everything that is being done before I hang up the phone in the future. Thank you again. Tara Outson
Owner, Huntsville ChemDry

Huntsville Chem-Dry Carpet Cleaning commented on 06/25/2017