We needed a new dishwasher after ours stopped working. After researching the best brand, Big George’s was the only store who had them in stock. We didn’t know anything about this store and weren’t sure about purchasing from them. My husband called the store and spoke to someone. We found they had competitive pricing and reasonable installation costs. We are so pleased we purchased from Big George! They kept us updated with the anticipated delivery and installation date. We received a text over the weekend with our delivery time window. On the delivery day, the drivers called us to inform us they were on their way (and would arrive at the beginning of the delivery time window). They also called back to apologize they were delayed due to an accident (not involving them) which closed a major road near our home - and still arrived shortly after. Delivery/installation men were professional, polite and made sure everything was working properly before leaving. Can’t say enough good things about our experience!