Business Description:
Big George's is an Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Smart Home Technology & BBQ Grills!
Categories
appliance store
Control 4 continuous follow up
Products are great. Programming can be challenging.
Each request for Control 4 Products or Services takes 3 requests to get replies. I was ordering 6 switches with part numbers. Several month process. When it was time to come identify the switches I had installed, no call no show. Their response, take tomorrow off as well. 2nd day, no call no show. Once I called and expressed my displeasure again they were able to send someone over. Asked for custom labels for switches and got ignored first 2 times. We will see if I get a quote this time. Follow up is a job that you need to be prepared to invest in.