Business Description:
Big George's is an Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Smart Home Technology & BBQ Grills!
Categories
appliance store
It starts well - but then falls apart completely
Purchased fridge and dishwasher. Full price to get quick delivery. Fridge install went fine. Dishwasher install took hours. Finally finished - only to find they’d forgotten to reconnect the garbage disposal fully. Team hadn’t been gone more than 20 minutes. Called the store 4 times - hang-ups, transfers to voice mail, more transfers. Finally got the “manager” who told me someone would call me tomorrow - so I live without a sink for 16 hours?? Had to ask multiple times for “when” they would call me. By noon??? Story to be continued...