We experienced a power outage that "fried" the main control panel on our Bosch dual-fuel range. The gas burners worked OK but the electric oven could not be used and none of the controls on the panel worked. We contacted Big George's repair department and Dragan suggested we turn off the circuit breaker to the stove for at least 10 minutes to see if that would reset the electronics in the panel (like rebooting a computer) - and it worked! We had tried doing that before and it had not worked - evidently because we had only left the circuit breaker off for 30 seconds to a minute. Dragan knew exactly what to do. We highly recommend the repair people at Big George's!