Big George's Home Appliance Mart

Business Description:

Big George's is an Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Smart Home Technology & BBQ Grills!

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appliance store
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David's Review

Service

Total Experience

Will Recommend

Pinckney, MI

Big George's Home Appliance Mart

Salesman outright lied !

I called Big George's looking for a Bosch dishwasher. A salesman said he would have to look into it and see what's available. A few days later a different salesman called back and left a voicemail saying they had one at a warehouse in Chicago and could have it transferred to Ann Arbor within a week. A couple days later I went there and paid for it. Two weeks later no one had called so I called them. Talked to one salesman who said the dishwasher wasn't in stock, transferred me to the original one I talked with.

He flat out denied ever having told me they had the dishwasher in stock, said they never have stock in Chicago. I was shocked to hear him say this. I still have the original voice mail from him saying they can get it from Chicago within a week.

I will never shop this store again. I don't deal with liars.

comments

David - Thanks for bringing this to our attention. We are always looking for ways to improve our communication with our customers. Sorry this didn't happen in your case. Please contact our store manager Sam if this is still an ongoing issue.

Big George's Home Appliance Mart commented on 12/23/2020