Chris R and Bill did a remarkable delivery of a new fridge - Our house access has what might be called a Japanese stone path with large rocks as steps. (We have and use a fold-able ramp to get heavy stuff into the house.) Before we could offer our ramp to them, Chris R and Bill were already coming up the path with the fridge. With not a scratch on the fridge or injury to them, they manhandled it up onto the deck and into the house. After that, installation was quick. Then the hauled away the old unit and all packing. And yes, the fridge is working as advertised. Recommended on both counts.