I had a very disappointing experience with Best Buy so I decided to try Big George's. I had never purchased anything from them before, but I wouldn't hesitate to do it again. Colin was great, assisting me with the purchase of a stove over the phone so I didn't even have to drive to the store. Joe and Dietrick, who delivered my stove, went above and beyond to make sure it was installed exactly as I wanted it. They even helped me with my refrigerator that rolled whenever I opened the door, and I hadn't even bought it at Big George's. I'm very pleased.